Your vehicle has been designed for fewer maintenance requirements with longer service intervals to save both your time and money. However, each regular maintenance, as well as day-to-day care is more important to ensure a smooth, trouble-free, safe and economical operation. It is the owner's responsibility to make sure the specified maintenance, including general maintenance service is performed. The new vehicle limited warranty specify that proper maintenance and care must be performed. Refer Warranty and Service Information Guide for complete warranty information.
Where to go for service?
Mahindra technicians are well trained specialists and are kept up to date with the latest service information through technical bulletins, service tips and in dealership training programs. They learn to work on Mahindra vehicles before they work on your vehicle, rather than while they are working on it.
You can be confident that your Mahindra Authorised Dealer service department does the best job to meet the maintenance requirements on your vehicle reliably and economically.
Get the most from your vehicle with routine maintenance: Routine maintenance is the best way to help ensure you get the performance, dependability, long life and better resale value you expect from your vehicle. This is exactly why we've put together this Maintenance Section. It outlines the services required to properly maintain your vehicle and when they should be performed. The focus is on maintaining your vehicle while it's running great, which goes a long way toward preventing major repairs and expenses later.
Here are a few suggestions to help you get started on routine maintenance:
| • | Familiarize yourself with your vehicle by going through your Owner's Manual |
| • | Take a few minutes to review this Maintenance Section |
| • | Make it a habit to use this manual to record scheduled maintenance in the warranty and Service Information Guide |
| • | Consult with your Mahindra Authorised Dealer for all your vehicle's needs |
Suggestions for Obtaining Service for your Vehicle
Prepare for the Appointment: If you have warranty work to be done, be sure to have the right papers with you. All work to be performed may not be covered by the warranty. Discuss additional charges with the service manager. Keep a maintenance log of your vehicle's service history.
Prepare a List: Make a written list of your vehicle's problems or the specific work you want done. If you've had an accident or work done that is not on your maintenance log, let the Service adviser/Relationship manager know about it.
Be Reasonable with Requests: If your list has several items and you must have your vehicle by the end of the day, discuss the situation with the Service adviser/Relationship manager and list the items in order of priority.
Need Assistance? : It is recommended talking to an Mahindra Authorised Dealer service manager first. Most matters can be resolved with this process. If for some reason you are still not satisfied, talk to the general manager or owner of the dealership.
If an Mahindra Authorised Dealer is unable to resolve the concern, you may contact any Mahindra Customer Care Executive. They would need the following information:
Owner's name and address, owner's telephone number (home and office), Mahindra Authorised Dealer name, Vehicle Identification Number (VIN), vehicle delivery date and mileage.
Warranty Information: Read the Warranty Information given in the ‘Warranty and Service Information Guide’ for the terms and provisions of Mahindra warranties applicable to this vehicle. Mahindra genuine parts, fluids, lubricants and accessories are available at any Mahindra Authorised Dealer. They will help keep the vehicle operating at its best.
Protect your Warranty: Routine maintenance is not only the best way to help keep your vehicle performing as intended, it's also the best way to protect your warranty. Failure to perform scheduled maintenance specified in the warranty and Service Information Guide will invalidate warranty coverage on parts affected by the lack of maintenance. We can't stress enough how important it is to keep records of all maintenance. Damage or failures due to neglect or lack of proper maintenance are not covered under warranty.
Keeping maintenance records is easy with the ‘Warranty and Service Information Guide’
It's important to document the maintenance of your vehicle. For your convenience to maintain records of service, the scheduled maintenance coupons are provided in the service coupon booklet. Every time you bring your vehicle in for scheduled maintenance, be sure to present this booklet and certify the work. Also record the date of service and mileage at the time of service. This will make record keeping easy and, should your vehicle ever require warranty coverage, you will have all the documentation to show you've properly maintained it.
Oils, Fluids and Flushing: In many cases, fluid discoloration is a normal operating characteristic by itself, and does not necessarily indicate a concern or that the fluid needs to be changed. However, discolored fluids that also show signs of overheating and/or foreign material contamination should be inspected immediately by a qualified expert such as the factory trained technicians at your Mahindra Authorised Dealer. Your vehicle's oils and fluids should be changed at the specified intervals or in conjunction with a repair.
Chemicals and Additives: Non-Mahindra approved chemicals or additives are not required for factory recommended maintenance. In fact, Mahindra recommends against the use of such additive products unless specifically recommended by Mahindra for a particular application.
Your vehicle is very sophisticated and built with multiple complex performance systems. Every manufacturer develops these systems using different specifications and performance features. That's why it's important to rely on your Mahindra Authorised Dealer to properly diagnose and repair your vehicle.
When planning your maintenance services, consider your Mahindra Authorised Dealer for all your vehicle's needs.
Get the most from your Service and Maintenance visits: Getting your vehicle serviced at an Mahindra Authorised Dealer adds great value to your vehicle in number of ways. Hence, it is recommended to service your vehicle at an Mahindra Authorised Dealer only.
Maintenance Interval: Mahindra establishes recommended maintenance intervals based upon engineering testing to determine the most appropriate mileage to perform the various maintenance services. This protects your vehicle at the lowest overall cost to you. Mahindra recommends that you do not deviate from the maintenance schedules presented in this Maintenance Schedule.
Vehicle Self Maintenance - General Precautions
| • | Refer to relevant sections of the manual before starting |
| • | Set the parking brake |
| • | Block the wheels to prevent the vehicle from moving unexpectedly |
| • | Turn OFF the ignition and remove the key |
| • | Stay clear of hot vehicle parts |
| • | Avoid repeated contact with fluids |
| • | Do not let coolant and other fluids spill over electrical and hot vehicle parts |
| • | Keep all open flames and other burning material like cigarettes away from the battery and all electrical-related parts |
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